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To Our Valued Guests at Holding Space Spa,
Our Commitment to Health, Safety, and Personal Choice
At Holding Space Spa, we believe in fostering a safe and welcoming environment where everyone can find relaxation, healing, and peace of mind. We understand that health is deeply personal, and we honor both the freedom of individual choice and our collective responsibility to care for one another.
To balance these values, we’ve crafted policies that reflect our commitment to everyone’s well-being while respecting personal freedoms. Whether you're here to unwind with Joy or seeking Sara's specialized services, we want you to feel cared for in every way.
Our Approach
Appointments with Joy are available to all clients, regardless of vaccination status. Joy is passionate about creating a nurturing experience for everyone, making relaxation accessible to all.
For services with Sara, we ask for COVID-19 vaccination out of consideration for her personal health and circumstances. This policy allows her to provide care with confidence while continuing to serve clients with compassion and respect.
Thank you for your understanding as we navigate this path together, prioritizing kindness, personal choice, and mutual respect. If you have any questions, please don’t hesitate to reach out—I’m here to help.
Thank you for being a part of our community and helping us create a safe and welcoming space for everyone.
We look forward to serving you at Holding Space Spa!.
I want your time at Holding Space Spa to be calm and peaceful. Please take some time to read through my Spa policies before your appointment, they are designed to make your visit less stressful. When you schedule your appointment you are agreeing to these policies. I'm Sara the owner of Holding Space Spa and if you have any questions or comments you can call or text me at 303-661-0783 or email me at HoldingSpaceSpa@gmail.com
Your spa treatments are reserved especially for you. I value your business and ask that you respect my scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance. When you miss an appointment I not only lose your business but also the potential business of other clients who could have scheduled during that time.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee equaling up to the value of the scheduled service. No shows and/or multiple appointments canceled less than 24 hours before the appointment time will result in the client having to prepay (in part or in full) to schedule future sessions. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.
Please arrive 10 minutes prior to your scheduled appointment. I understand that sometimes being late is unavoidable. However, depending on circumstances, I may be forced to shorten or reschedule your service. Clients who arrive late will be charged in full for their scheduled service, but may receive an abbreviated session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour but will only receive 45 minutes of treatment.
I accept cash, major credit cards and Venmo.
All purchases including gift certificates, packages and memberships are non-refundable. Gift certificates can be purchased for services or for a dollar amount and can be redeemed for any service or product equaling purchased dollar amount. Services in a package can not be substituted for other services. If canceling a membership the unused service(s) can be used for products at full price or converted to a gift card. If any refunds are given they will be in the form of an in-spa credit. Remember all sales are final.
Please notify me before reserving your treatments if you have high blood pressure, special physical concerns, diabetes, or are pregnant. If you are currently under medical supervision, it is recommended that you consult your physician before visiting the spa.
It is also your responsibility to keep me informed of any medical treatment you are currently taking or changes to your health that might be affected by any of my spa treatments. If you are unsure please ask either me or your physician if it is safe to have this treatment.
COVID-19 Policy Update
At Holding Space Spa, we value the well-being and personal freedoms of our clients and staff while striving to create a safe and welcoming environment for all.
Appointments with Joy: Clients are welcome to book services with Joy regardless of their vaccination status. Joy provides exceptional care and is happy to assist everyone in finding the relaxation and healing they deserve.
Appointments with Sara: For personal reasons, I continue to require of vaccination for appointments. This decision is rooted in my commitment to creating a safe space while respecting personal freedoms and health considerations.
We appreciate your understanding and cooperation as we navigate these policies with care and mutual respect. If you have any questions or concerns, please feel free to reach out to us directly.
You must be 18 or older to make a appointment at Holding Space Spa.
Your privacy is important to me. It is mine and Holding Space Spa LLC's policy to respect your privacy regarding any information collected from you across this website, HoldingSpaceSpa.com. I only ask for personal information when I truly need it to provide a service to you. I collect it by fair and lawful means, with your knowledge and consent. I also let you know why we’re collecting it and how it will be used. I only retain collected information for as long as necessary to provide you with your requested service. What data I store, I’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. I don’t share any personally identifying information publicly or with third-parties, except when required to by law. My website may link to external sites that are not operated by me. Please be aware that I have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse my request for your personal information, with the understanding that I may be unable to provide you with some of your desired services. Your continued use of Holding Space Spa website will be regarded as acceptance of my practices around privacy and personal information. If you have any questions about how I handle user data and personal information, feel free to contact me. This policy is effective as of 31 Oct 2019.
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